Getting Started
Clinicians & Specialists on Staff
- HME Technicians
- Hospital Liaisons
- Registered Dietitian
- Respiratory Therapists
The Patient Experience
If you have an issue that has not been resolved, we want to know. We have a dedicated staff who work hard to assist with your questions and concerns, whether you have questions about a specific piece of equipment or billing, we are here to help.
Getting Started With Medical West
We want you to feel comfortable with your provider and to know you are going to have assistance with maintaining your active lifestyle. We are here to help you with the process. Your first step in this process is calling your provider and making an appointment.
Medicare Reimbursement
Medicare will typically cover 80% of all Medicare- approved DME, after you meet your deductible. Supplemental insurance may cover the copay and / or deductible. Call the office today to get a better idea of costs and rental periods for medically necessary equipment.
Oxygen
When your oxygen equipment is covered, it will rent for a 36-month period. After your 36-month rental period, you will go into a 24-month Maintenance Period, where your supplier continues providing and maintaining equipment and supplies of up to a total of five (5) years, as long as you have a medical necessity for oxygen. The rental fee for this equipment is not charged during the Maintenance Period for the equipment. However, if you use tanks or cylinders, which require delivery of gaseous or liquid oxygen contents, Medicare will pay each month for the delivery of such contents during the Maintenance Period. This means you will be charged any applicable copayment for content delivery during the Maintenance Period. As long as medical necessity continues, a new 36-month period will restart once the 24-month Maintenance Period ends.
Other Out-of-Pocket Services
There's a wide range of DME products that are offered by our affiliate providers which you can buy direct. Some insurance companies may cover these products, in which case you can obtain them through your local Medical West center. However, there are circumstances where you might choose to buy the products directly, and these companies offer that opportunity.
Contact a Medical West Center
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